In the roofing industry reviews are everything. Over 90% of our industry is discovered by an Internet search. Because of that, it’s important for us to highlight our reputation based on the opinions of our customers. With every job, we ask for honest feedback from our clients so we know exactly where we stand and if we need to improve on something. 

The Statistics on Reviews

While over 90% of our clients start on search, 93% say that they make decisions based off of Google Reviews. That is why we do everything to ensure our good reputation stays in place by providing first-class customer service, detailed communication, and follow-ups as needed to ensure everything with the service we’ve provided went smoothly.

Lastly, 73% of users say that positive reviews help increase a company’s credibility. At New Look Roof, we understand the value of having positive reviews directly from our clients on platforms like Google and Facebook.

Getting Better with Every Review

Every time we get customer feedback, it helps us grow as a company. No company bats 1.000, there are always opportunities to learn. I hope you’ll take a look at our reviews and services when considering your next company to help with your roofing, siding, windows, gutters, or exterior repair needs. We love serving the Louisville area and providing value to homeowners and businesses. If you have any questions, reach out to us directly: jwest@newlookroofs.com or (502) 341-4415.